Terms of service

Overview

Welcome to Vitalight. Vitalight is a trading name of Jacaranda Consulting Limited, a company registered in Ireland under company number 600730, with its registered office at Spiddal, Co. Galway. The terms “we”, “us” and “our” refer to Jacaranda Consulting Limited, trading as Vitalight.

Vitalight operates this store and website, including all related information, content, features, tools, products and services, to provide you, the customer, with a curated shopping experience (the “Services”). Vitalight is powered by Shopify, which enables us to provide the Services to you.

The terms and conditions below, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.

Section 1: Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependants to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address and billing, payment and shipping information. You represent and warrant that all information you provide through our store is correct, current and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activity conducted through your account. You may not transfer, sell, assign or license your account to any other person.

Section 2: Our Products

We have made every effort to provide an accurate representation of our products and services in our online store. However, please note that colours or product appearance may differ from how they appear on your screen due to the type of device you use to access the store and your device settings and configuration.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online store.

All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction on a case-by-case basis.

Section 3: Orders

When you place an order, you are making an offer to purchase. Vitalight reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Vitalight confirms acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting it, as Vitalight may be unable to accommodate cancellation requests after an order has been accepted.

If we do not accept, make a change to or cancel an order, we will attempt to notify you using the email address, billing address and/or telephone number provided when the order was placed.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

Section 4: Prices and Billing

Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect when the order is placed and will be shown in your order confirmation email.

Unless otherwise expressly stated, posted prices include applicable VAT. Shipping is calculated and shown separately at checkout. For deliveries outside the European Union, customs or import charges may apply and are your responsibility.

Prices displayed in our online store may differ from prices offered in physical stores or in online or other stores operated by third parties.

We may occasionally offer promotions through the Services that affect pricing and are governed by terms and conditions separate from these Terms. If there is a conflict between the terms of a promotion and these Terms, the promotion terms will govern.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases made through our store. You agree to promptly update your account and other information, including your email address, credit card numbers and expiry dates, so that we can complete your transactions and contact you as required.

You represent and warrant that:

  1. The credit card information you provide is true, correct and complete.

  2. You are duly authorised to use the credit card for the purchase.

  3. The charges incurred by you will be honoured by your credit card company.

  4. You will pay the charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.

Section 5: Shipping and Delivery

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing or events outside our control.

Once we transfer products to the carrier, title and risk of loss pass to you.

Section 6: Intellectual Property

Our Services, including, but not limited to, all trademarks, brands, text, displays, images, graphics, product reviews, video and audio, as well as the design, selection and arrangement thereof, are owned by Vitalight, its affiliates or licensors and are protected by Irish, European Union and other applicable copyright, trademark, patent and intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store or transmit any material from the Services without our prior written consent.

Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a licence or other rights to you under any patent, trademark, copyright or other intellectual property belonging to Vitalight, Shopify or any third party.

Unauthorised use of the Services may violate applicable intellectual property laws. All rights not expressly granted herein are reserved by Vitalight.

Vitalight’s names, logos, product and service names, designs and slogans are trademarks of Vitalight or its affiliates or licensors. You must not use these trademarks without Vitalight’s prior written permission.

Shopify’s name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs and slogans displayed through the Services are trademarks of their respective owners.

Section 7: Optional Tools

You may be provided with access to customer tools offered by third parties as part of the Services. We neither monitor nor control these tools and provide no input into them.

You acknowledge and agree that we provide access to such tools “as is” and “as available”, without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the website is entirely at your own risk and discretion. You should ensure that you are familiar with and approve the terms under which the tools are provided by the relevant third-party providers.

We may also offer new features through the Services in the future, including new tools and resources. These new features shall be deemed part of the Services and shall be subject to these Terms of Service.

Section 8: Third-Party Links

The Services may contain materials and hyperlinks to websites provided or operated by third parties, including embedded third-party functionality.

We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access these materials or third-party websites, you do so at your own risk.

We are not liable for any harm or damage related to your access to third-party websites or your purchase or use of any products, services, resources or content available through third-party websites.

Please carefully review the third party’s policies and practices and make sure that you understand them before engaging in any transaction. Complaints, claims, concerns or questions regarding third-party products and services should be directed to the relevant third party.

Section 9: Relationship With Shopify

Vitalight is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make through our store are made directly with Vitalight.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Vitalight, including any injury, damage or loss resulting from purchased products and services.

You hereby expressly release Shopify and its affiliates from all claims, damages and liabilities arising from or related to your purchases and transactions with Vitalight.

Section 10: Privacy Policy

All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here.

Certain personal information may also be subject to Shopify’s Privacy Policy, which can be viewed here.

By using the Services, you acknowledge that you have read these privacy policies.

Because the Services are hosted by Shopify, Shopify collects and processes personal information relating to your access to and use of the Services to provide and improve the Services.

Information you submit through the Services will be transmitted to and shared with Shopify, as well as with third parties that may be located in countries other than the country in which you reside, to provide services to you.

Please review our Privacy Policy